MODULE 1 - INTRODUCTION TO FAMILY ENGAGEMENT
-
Welcome! Course Overview.
-
What is Family Engagement? (3:21)
-
Why Does Family Engagement Matter? (1:48)
-
How to Effectively Engage Families (16:05)
-
The Impact Family Engagement makes to the Healthcare System (5:17)
-
5 Key Challenges that Healthcare Providers May Face with Family Engagement (12:24)
-
Assignment
-
Lesson Summary
MODULE 2 - ENGAGEMENT THROUGH SUPPORTIVE PRACTICES & FOSTERING STRONG, TRUSTING RELATIONSHIPS
MODULE 3 - ENGAGEMENT THROUGH RESPECTFUL VERBIAGE
-
Lesson Overview
-
How to Use Thoughtful & Respectful Verbiage in Healthcare
-
Using a Trauma-Informed Approach to Communication
-
Understanding the Population You Serve - Cultural Awareness
-
Understanding the Population You Serve - Best Practice
-
Understanding the Population You Serve - Best Practice [Checklist]
-
Assignment
-
Lesson Summary
MODULE 4 - ENGAGEMENT THROUGH SUPPORTING FAMILY LEADERSHIP AND ADVOCACY
MODULE 5 - COURSE WRAP UP.
