MODULE 1 - INTRODUCTION TO FAMILY ENGAGEMENT
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Welcome! Course Overview.
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What is Family Engagement? (3:21)
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Why Does Family Engagement Matter? (1:48)
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How to Effectively Engage Families (16:05)
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The Impact Family Engagement makes to the Healthcare System (5:17)
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5 Key Challenges that Healthcare Providers May Face with Family Engagement (12:24)
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Assignment
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Assignment Review
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Lesson Summary
MODULE 2 - ENGAGEMENT THROUGH SUPPORTIVE PRACTICES & FOSTERING STRONG, TRUSTING RELATIONSHIPS
MODULE 3 - ENGAGEMENT THROUGH THOUGHTFUL & RESPECTFUL VERBIAGE
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Lesson Overview
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How to Use Thoughtful & Respectful Verbiage in Healthcare
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Using a Trauma-Informed Approach to Communication
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Inclusive & Affirming Language (7:17)
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Understanding the Population You Serve - Cultural Awareness
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Understanding the Population You Serve - Best Practice
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Understanding the Population You Serve - Best Practice [Checklist]
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Assignment
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Assignment Review
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Lesson Summary
MODULE 4 - ENGAGEMENT THROUGH FAMILY LEADERSHIP & ADVOCACY
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Lesson Overview
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What is Family Leadership and Advocacy in Healthcare?
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Empowering Families to Advocate for Their Loved Ones
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Identifying and Supporting Natural Family Leaders
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Encouraging Youth Voice in Their Own Care (11:31)
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Teaching Patients and Families About Their Medical Rights (3:10)
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How Providers Can Be Advocates for Their Patients and Families (8:05)
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Assignment
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Assignment Review
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Lesson Summary
MODULE 5 - COURSE WRAP UP.
